What to do when you have a gas leak

If you suspect a gas leak in or around your home, Cheap N Reliable Plumbing has provided you with the steps below for what to do. With natural gas not having its own smell, gas companies add a chemical to make gas a distinctive odour, like rotten eggs. If you smell this odour, it’s an indication that you’ve got gas leaking from somewhere. Take a look below...

Gas leaks outside of your home

  • Leave the area of the gas leak and distance yourself and your family from the source of the odour.
  • Do not start or move powered equipment.
    Call the gas faults and emergencies to report the gas leak. The details are:
    Phone 133 466 - 8.00am to 6.00pm AEST Monday to Friday
    Outside these hours, call the following 24-hour emergency services:
    - Multinet 132 691
    - AusNet Services 136 707
    - Australian Gas Networks Limited 1800 676 300
    Then call your gas company to report the leak. Place all calls in another location away from the suspected leak.
  • Stay away from the area with the leak.

Gas leaks inside of your home

  • Immediately leave the home or business with the gas leak and distance yourself once outside away from the odour.
  • Extinguish all flames and cigarettes
  • Don’t operate electrical appliances as they may create a spark
  • Turn off gas appliances and ensure the pilot lights are out
  • If safe to do so, open windows and doors to reduce the chance of a gas build-up.
  • Call the gas faults and emergencies to report the gas leak. The details are:
    Phone 133 466 - 8.00am to 6.00pm AEST Monday to Friday
    Outside these hours, call the following 24-hour emergency services:
    - Multinet 132 691
    - AusNet Services 136 707
    - Australian Gas Networks Limited 1800 676 300
    Then call your gas company to report the leak. Place all calls in another location away from the suspected leak.
  • Stay away from the area with the leak.

5 things telling you there could be something wrong with your plumbing...

  1. A Running Toilet

    Toilets that continue to run for a while after they are flushed, or are constantly running, could be a sign something needs to be replaced or fixed. Get onto these quickly to save on your water bills.

  2. A Blocked Drain

    Usually a plunger or a bottle of drain cleaner from the supermarket will solve the issue. But if you start to notice a bad smell or you can’t unblock the drain yourself, it could mean that there is a more serious issue for us to take a look at.

  3. Dripping Taps

    First check that the tap has been turned off correctly and all the way. If it is still leaking after this, it also could mean that something needs to be looked at by a plumber.

  4. Strange Smell and Stains

    Weird smells and stains around the surrounding walls or on the ceiling underneath your bathroom could be cause for alarm with your plumbing. Get a plumber in straight away before it causes further damage to your home.

  5. Water Pressure

    Has your water pressure dropped or discoloured all of a sudden? Low water pressure can be a sign there is insufficient flow due to corroded pipes or there is a leak, so get a plumber in to do a thorough check.

For any questions on the above, or if you are noticing any of these issues in your home, give us a call on 9877 7144.


Welcome to our new website

Welcome to our new website

As you can tell, Cheap N Reliable has gone through a major upgrade of our website. The new site now makes it easier than ever to find out how we can fix your emergency plumbing issue, or how to get in touch with us for a free quote for your plumbing needs.

With a totally responsive design, you’ll find the new site easy to navigate on all devices wherever you are. So take a look around on what we can do for you, or make a booking today. To make it easy, you can make a booking online by clicking one of the buttons at the top of each main page. There is also one for emergencies if you need us quickly.

If it’s a general quote you are after, you can contact us directly by calling us at 9877 7144 or by sending us your details here.

To reward our existing and new customers, we have introduced a Free Membership offer. That means when you sign up by clicking the Membership button at the bottom this page, you can get 10% off our plumbing services for life! So sign up today...

What’s in a name?

We’ve been told before with our name - “you can’t be cheap AND reliable”... and our reply is simple. Why not? Over the past 14 years, we've built our business on being both. To us, ‘cheap’ doesn’t mean poor quality. We offer great quality, affordable plumbing services that you can rely on. And we’ll stand by that every time. Talk to us today.